Understanding what Drives customers helps sales professionals to tap into the underlying priorities of what is important to a customer. People’s motives for making a purchase decision vary significantly. It is up to us to listen, recognize priorities,... More
Customers have endless choices when it comes to purchasing products and services. Certainly, it is important to have a key point of differentiation and hopefully most companies are equipped to make this known. But this may not always be the reason a client... More
Teams today are moving at a relentless speed in pursuit of meeting revenue and project goals. With a lot of energy and hard work, objectives are hopefully met and then it’s off to the next performance hurdle. This frenetic pace is exhausting and it’s... More
How do you celebrate success in the workplace? As the year winds down, take time to reflect with your team and acknowledge and celebrate team performance and results. Show your employees that you appreciate them and their contributions. Acknowledging... More
As a leader or manager, one of the greatest gifts you can give to a team member is honest and constructive feedback. Good or bad, feedback is critical to increasing employee engagement and motivating team members to perform. Unfortunately, all too often... More
